• Customer Success Associate

    Utah Hispanic Chamber of Commerce
    Job Description
    Esurance is continuing to grow and is looking for Customer Success Associates to join a dynamic and award-winning team of individuals who are committed to making insurance smarter, easier, and dare we say- cooler. As part of a growing company that is focused on providing an outstanding customer experience, you'll have the opportunity to expand your skills and discover your potential.
     
    Responsibilities
    • Interacts extensively with customers. Responds to customer inquiries, gathers information, keys data, resolves problems and provides answers to customers.
    • Provides superior phone service to customers.
    Qualifications
    • Able to listen attentively and provide excellent customer service skills with difficult callers.
    • Excellent communication skills both oral and written with the ability to write clearly and the ability to read aloud accurately with proper grammar, good enunciation, and smooth flow.
    • Able to perform basic mathematical calculations.
    • Able to operate a phone, computer system, copier, and other office equipment.
    • Able to adhere to all organizational policies and procedures.
    • Able to type 35 or more wpm (words per minute).

    Experience / Education:
    • High school diploma or equivalent education required.
    • 1 or more years of experience in a customer service or call center environment required.
     
    Apply Here: http://www.Click2Apply.net/gcx7mmpg48ycmy5p
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